Sr. IS Business Analyst



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Job title: Sr. IS Business Analyst

Intratek Computer, Inc., an Irvine, California based company, was founded and incorporated in 1989 as a computer service, support, and networking firm to provide state-of-the-art customized information technology solutions for Federal, State and County agencies, as well as leading private commercial accounts. We have comprehensive experience providing IT support services, including hardware and software support, maintenance and repair, programming, professional staffing, networking, web design and development, and helpdesk implementation and management.

Intratek Computer, Inc. is looking for a full-time Sr. IS Business Analyst to support us in Orange County, CA.

We offer great benefits and everyone has a stake in our success. Where else can you get medical insurance with no out of pocket cost? Here, with us!!

  • Pay Rate DOE, W2 per hour
  • Paid medical benefits
  • Paid vacation
  • Paid holidays
  • PTO
  • 401K

The Sr. IS Business Analyst will be a leading contributor to the Authority’s enterprise level business application projects. The position will be responsible for working with multiple departments in defining, developing and optimizing internal processes. This resource will also be responsible for assisting with team and resource development as well as defining user requirements, systems documentation, and workflow processes/diagrams.


  • Discovering and validating business and technical requirements and parameters
  • Advising client regarding strategic and technology trends related to business solutions
  • Examining and recommending changes to current business practices
  • Monitors project and system upgrade progress
  • Develops material and assists users in testing of application systems
  • Tracking action items
  • Examining, researching, and resolving issues
  • Assist in identifying and addressing application systems and business risks
  • Escalating issues to appropriate authority
  • Assist in the training and mentoring of junior level IS business Analysts
  • Identifying work process improvements
  • Managing client expectations by building relationships
  • Communicating project status and open issues
  • Preparing reports
  • Produce high quality process workflows in Viso, Excel or similar tool
  • Conducting reviews and issue meetings
  • Discovering new issues
  • Assist as needed with vendor contracts
  • Provide subject matter expertise in requirements gathering and documentation


  • 7+ years relevant and current experience in a similar role
  • Senior level experience supporting enterprise level application systems with varying degrees in complexities
  • Bachelor’s Degree or equivalent work experience with at least 3 recent senior/lead position years
  • Transit industry experience a plus
  • Professionalism, attention to detail, self-starter
  • Use of Microsoft Office
  • Communicates effectively, both orally and in writing, to individuals and groups at all levels within and outside the organization


Additional Notes

  • There is no need for this SBA to have background experience with any HR software system, or any other specific enterprise system software (though preferred)
  • The only software they have to be proficient with is the Microsoft Office suite (Microsoft Word, Excel, Power Point, Outlook, Viso or compatible), and Microsoft Teams
  • The SBA must have experience authoring these types of documentation (these are all standard documentation for a Business Analyst, i.e., these are NOT unique for OCTA):
    • Business requirements
    • Data flow diagrams
    • Process flow diagrams and process narratives
    • Traceability matrices
    • Test plans
    • Test cases
  • Selected resource will be required to support a hybrid workforce environment to include remote and on-site support
  • Flex 9/80 work schedule upon approval



Paid Medical, dental, vision, insurance

Paid vacations, sick, and holidays (after probation period)


Equal Opportunity Employer:

Intratek Computer Inc. is an equal opportunity employer. "All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition."

Veterans Preference:

Special preference will be given returning war veterans when hiring new employees in an attempt to recognize their service, sacrifice, and skills.


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Tagged as: Sr. IS Business Analyst